iPhone 3G: No Sound
View Comments for updates…
UPDATE: My iPhone was replaced with a brand new iPhone after being sent to Apple Support, so now that I have my second iPhone, I hope not to see the problem again – or any problems at all.
Recently, I experienced an issue with my iPhone, during phone calls the sound disappeared from the ear speaker, but when plugging in the headset or switching to the speaker (loudspeaker ) the sound was available. I was afraid the iPhone already after a couple of month had to be delivered to Apple Support/Service, but when I turned to my good friend, Google, I found some of methods through which people solved their sound problem:
- Restart the iPhone by holding down the sleep and home buttons until the “Slide to power off” appears.
- Soft reset your iPhone by holding down the sleep and home buttons until the Apple logo appears.
- Restore your iPhone from iTunes (restoring the phone will erase contacts, calendars, photos and other data on the phone, but will restore automatically backed up information including text messages, notes, call history, contact favorites, sound settings, widget settings, etc.).
- Go to Settings > General > Reset > Reset All Settings. It will reset all your settings to its original state and NO harm is done to contacts, calendars, photos or any other data on the phone.
- Plug and unplug headset jack several times.
- Blowing air into the headset jack.
- Blowing air into the ear speaker.
After trying some of the first mentioned methods with no luck, I did the last two – I don’t which one that did the trick, but somehow the sound returned. However, the iPhone must somehow be quite sensitive to dust in these components.
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about 1 year ago
UPDATE: It turn out that the problem persisted, and it was pretty random if it possible to make a phone call without using the speaker or the headset. Therefore, I had to deliver my iPhone to Apple Support only after a couple of months – still waiting for the iPhone to be retured. If you have the same kind of problem, this would be bad news, unfortunately.
about 1 year ago
I had the same problem. I would miss calls due to the phone not ringing. Volume was on the loudest setting and enabled. I then discovered if you put your cable in the jack on the base of the iphone and pulled the bottom of the connector towards you it obviously fused the connection back to the speakers again. Very annoying.
about 1 year ago
UPDATE: Yesterday I got my iPhone back from Apple Support, or actually I didn’t. My iPhone was replaced with a brand new iPhone, so now that I have my second iPhone, I hope not to see the problem again – or any problems at all.
about 1 year ago
Thats odd, now it should work.
about 1 year ago
I had the same problem (could barely hear callers thru the “ear port” on the Iphone, but could hear fine if I used the “speaker” mode. I then remembered that the problem started after I applied a screen protector, so I removed the portion over the “ear port”, and the problem was solved!!
P.S. I even had the guys at the apple store try to figure out why my phone suddenly had the problem, and they couldn’t. I was scheduled to send it back for repair.
about 1 year ago
Same problem here…. i tried blowing at first (no change)
then i put the earphones in and out a few times
now, i have sound again… so i’d recommend doing these things first…
about 1 year ago
Similarly, I had the same problem, no sound from speakers or phone, but ok with earpods. I (skeptically) blew into the speaker and phone jacks; hey presto, sound all ok again. WIERD APPLE!
about 1 year ago
it’s insane, but blowing air into the speakers actually worked.
i tried everything. reset all settings, re-synced my iPhone with my iTunes and blew in the jack/speaker.
about 1 year ago
I don’t know what you are bmowing in your phones but mine still doesn’t.
about 1 year ago
I have tried everything but it is still does not work.
about 1 year ago
I actually experienced something similar with my iphone. Suddenly there were no sound coming from the speakers at all – but with the phones plugged in sound was present. What I did was to hard reset the device – same procedure as you described – and the sound went back on – boy was I glad – I have heard rumours of apples long repairtime so I was getting a bit nervous.
about 1 year ago
Had problem with no sound from caller except on speaker mode. Tried restoring to factory settings…didn’t work. Did soft reset and sound came back. Working fine now. I have no idea what happened and why.
about 1 year ago
Same thing happened to me, I had to do the:
Go to Settings > General > Reset > Reset All Settings. It will reset all your settings to its original state and NO harm is done to contacts, calendars, photos or any other data on the phone.
process
It was reset and is now working, it is a drag because I have to put all the apps in place, but it is working fine now, I appreciate the help from this place.
about 11 months ago
Tried everything, but still no luck.
about 11 months ago
i Reset settings Then While its On The Apple Logo UnPlug And RePlug I phone Headset
about 9 months ago
I bought the acoustic guitar app and I can only hear the sound when I have the head phones on.
about 9 months ago
I am experiencing the same problem. I had switched from T-Mobile to At&t because I wanted the iPhone. I then realized how expensive At&t was so i returned to t-mobile and had the phone jail broken. It worked fine. T-mobile knows I have the iphone. now I am experiencing the same problem as everyone else. a week ago my sound disappeared. I have tried blowing into it and doing the ear plug thing and nothing. I had also purchased the apple care protection plan. When I went back to the apple store they would not help me because the phone was jail broken! So I blew $75 for this protection and they refused to help me. T-mobile cannot help me either. Can anyone help me I blew more then $400 at the apple store purchasing this phone and its protection for what? My phone is only two months old.
Please Help
about 9 months ago
omg it did work. i blew didint work now i did the headphone in and out it working fine thanks everyone
about 8 months ago
I solved my problem by plugging – unplugging earphones, but not the Apple ones. I tried with the genuine phones but it didn’t work. Thank you all for the invaluable help!!!
about 8 months ago
I guess, first thing to check is the “sound on/off switch” at the left (near the volume switch).
about 8 months ago
It seems iphone thinks that the earphones are still plugged while they arent. Some sort of earphones sensor needs to be slapped a bit.
about 7 months ago
The problem happens to me if while playing a song i unplug the headphone… must first pause then unplug.
about 7 months ago
Nothing worked for me (I did not want to have ‘clean start’), then I left it to die (ie. let battery to drain completely) and after recharging all come good.
about 6 months ago
I am experiencing the same problem. I have noticed that the problem takes place when the iphone warms. During a call the telephone raises temperature and suddenly the speaker is cut off. For this motive, when one blows of it, the telephone cools and returns to connect the speakers. Obviously this is not the solution, also other solutions like plug and unplug the conector of the headphone, or to put the telephone between two tins of beer frozen, is ridiculous that apple remain in silence about this ‘not little problem’, while all the users looks as fools doing experiments to solve that!!, fron Buenos Aires I can listen the laughs of the executives of apple!, but not mine…
At this point, I think the problem reside in the software, because when you cool the phone, fix the problem, in this case, the solution is un upgrade of the OS, Prioritizing the telephonic communication over all other functions (because a communication can mean a lot of money for someone). If not, if it is a hardware failure, well, then we are a Happy owners, of a foreign failure.
The solution?, Change the phone brand!
about 5 months ago
unable to get sounds but only on video from a news site. any suggestions?
Thx
about 3 months ago
The last two steps are amazing… my iphone is working again!!!! Thanks for you help!!!!
about 2 months ago
Doh! Had the same problem for a while, couldn’t figure it out, tried loads of suggestions… then discovered I had somehow flicked the ‘Ring/Silent’ switch to Silent. This still allows some sounds to be heard, so you dont realise its on, as soon as I flicked it to ‘Ring’ all was ok again. Worth checking this first!
about 1 month ago
I had the same problem and did all the 7 steps above…. now it works again. Thx
about 1 week ago
Pressing sleep button, along with home button to power-off …just worked. Thanks!
about 1 week ago
My iphone will only let me speak (call) people on loud speaker and no music will play, but when someone rings me it my ringtone plays out loud, please help me.